Committed to Excellence in Customer Experience

At Teka Service Center UAE, customer satisfaction isn’t just a priority—it’s the foundation of everything we do. As the official repair and service provider for Teka appliances across the United Arab Emirates, we are dedicated to delivering a seamless and personalized customer service experience that reflects the premium quality of the Teka brand itself.

Our Customer Service Philosophy

We understand that your home appliances are more than just equipment—they are integral to your comfort, efficiency, and lifestyle. That’s why our customer support is centered around the principles of responsiveness, empathy, expertise, and transparency. Every interaction with our support team is designed to reassure and resolve.

What You Can Expect from Teka Customer Service

1. Professional and Knowledgeable Support

Our customer service representatives and technicians undergo rigorous training to ensure they are thoroughly familiar with all Teka product lines. Whether it’s an issue with a built-in oven, induction hob, washer-dryer, or hood, our team can provide accurate, reliable guidance and arrange fast service support.

2. Multichannel Support

We’re accessible across various channels to fit your preferences:

  • Phone Support: Speak directly to our support agents by calling 055 179 6611.

  • WhatsApp: Get real-time assistance, share photos of issues, and coordinate appointments seamlessly.

  • Website Contact Form: Use our easy-to-navigate contact click on www.tekaservice.center to book a repair or submit a query.

  • Email Support: Send inquiries to our support inbox and receive timely, informative responses.

3. Prompt Response Times

Appliance disruptions can affect your daily routine. Our team is structured to provide:

  • Same-day or next-day service appointments in most locations

  • Quick ticket acknowledgment and confirmation of repair bookings

  • Real-time updates and appointment reminders via SMS or WhatsApp

4. Genuine Care and Empathy

We listen carefully. Our customer service staff is trained to approach every situation with understanding and empathy, ensuring that even the most complex issues are managed with patience and professionalism.

5. Transparent and Honest Communication

No hidden fees. No confusing technical jargon. We offer:

  • Clear cost estimates before any work begins

  • Itemized invoices and documented repair work

  • Consistent follow-ups to ensure satisfaction

Specialized After-Sales Support

We offer more than just repair services. Our customer service covers:

  • Warranty Verification & Claims Support

  • Maintenance Scheduling & Advice

  • Spare Part Requests & Availability Information

  • Product Use & Feature Guidance

  • Annual Service Contracts for Multiple Appliances

Customer Feedback & Improvement

We actively seek your feedback to improve and grow. After every service visit or customer support interaction, we may request a short satisfaction survey. Your voice helps us:

  • Refine service quality

  • Update training protocols

  • Introduce new customer-friendly features

Want to leave feedback now? Use contact us directly at 055 179 6611.

Service Coverage Area

Our customer support is available to all customers across:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Fujairah

  • Al Ain

Contact Us Anytime

Whether you’re scheduling a repair, requesting information about your warranty, or simply have a question about using your Teka appliance more effectively, we’re here to help.

Our customer service hours are Saturday to Thursday, 9 AM – 7 PM. For urgent requests outside these hours, leave a message or WhatsApp us—we’ll respond promptly on the next working day.

Teka Service Center UAE – Where Expert Repair Meets Exceptional Care.